Your order will be despatched using our courier - TNT, Hermes,UPS.
If ordering later than 12 noon courier delivery, your order will be despatched as soon as possible, usually the next available working day.
Royal Mail deliver in 3-5 days.
During extremely busy periods there may be instances where delivery may take up to 7 working days.
Will I Receive Confirmation of Dispatch?
Once your order has left our warehouse, an email/text will be sent confirming this. Your email/text will include your tracking ID if you have chosen a courier. If this isn't convenient you can use To ensure safe receipt of your items, the driver will require a signature to acknowledge that goods have been delivered in good condition - therefore someone will need to be at the delivery address to sign for your parcel.
Unfortunately we cannot accept any claims for damaged goods that have been signed for in 'good condition'. Please note... 98% of all orders are despatched using TNT & Hermes however some lighter/small items may be sent 1st Class Recorded Delivery with Royal Mail. * There's a small number of postcodes, usually in remote rural areas (eg. Scottish Highlands & Northern Ireland) where we cannot guarantee delivery within our usual timescales.