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16th March  2018
Severe weather conditions from snowfall are currently affecting many parts of the United Kingdom and are causing delays to postage deliveries this week.

We're in contact with delivery providers to understand where and how their delivery services are affected.

What Courier Do You Use?

Your order will be despatched using our courier - TNT, Hermes,UPS,DPD
If ordering later than 12 noon courier delivery, your order will be dispatched as soon as possible, usually the next available working day.

Royal Mail deliver in 3-5 days.

During extremely busy periods there may be instances where delivery may take up to 7 working days.

Will I Receive Confirmation of Dispatch?

Once your order has left our warehouse, an email/text will be sent confirming this. Your email/text will include your tracking ID if you have chosen a courier. If this isn't convenient you can use To ensure safe receipt of your items, the driver will require a signature to acknowledge that goods have been delivered in good condition - therefore someone will need to be at the delivery address to sign for your parcel.

Unfortunately we cannot accept any claims for damaged goods that have been signed for in 'good condition'. Please note... 98% of all orders are despatched using TNT & Hermes however some lighter/small items may be sent 1st Class Recorded Delivery with Royal Mail. * There's a small number of postcodes, usually in remote rural areas (eg. Scottish Highlands & Northern Ireland) where we cannot guarantee delivery within our usual timescales.